PERSONAL INFORMATION WE COLLECT
Your personal information is not collected if you only browse our website.
We may collect your personal information:
(1) directly from you;
(2) when you register as a member of our website;
(3) when you place an Order via our website;
(4) when you enter a competition promoted by us;
(5) where you access and interact with our website or contact us directly through email or telephone; or
(6) from other sources.
The information collected may include your name, mailing or residential address, telephone number, email address and other transaction and registration details.
If you choose not to provide us with your personal information, we may not be able to provide the information, goods or the service you may require, or to fulfill one or more other purposes of collection of your personal information.
We do not collect your credit card or banking details as online payments are handled by PayPal. Please check the www.paypal.com/ie websites for details of their privacy policies and security measures.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Use and Disclosure of Personal Information
You acknowledge and consent that by providing your personal information to us that we may use and disclose your personal information for the purposes for which it was collected or for a related or ancillary purpose such as:
(1) to facilitate and process your order;
(2) to carry out or respond to your requests;
(3) for regulatory reporting and compliance with our legal obligations;
(4) to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes;
(5) where you have provided your consent, to include in a database compiled by us or our third party service provider for use by us or our third party service provider in direct marketing of promotions, product and services we think may interest you;
(6) to seek your feedback in relation to customer satisfaction and our relationship with you;
(7) to our related entities for internal accounting and administration;
(8) to monitor or improve the quality and standard of service provided to you by us;
(9) to better understand your preferences.
(10) to our third party service providers to assist us in providing and improving our services to you.
Our third party service providers are organisations that include those that may assist us with research, mail and delivery, security, professional advisory, banking, payment processing or technology services. Where we engage third party service providers to perform services for us those third parties may be required to handle your personal information. Under these circumstances those third parties must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.
Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity or any breach of any of our website or our Terms and Conditions
Any permitted handling of personal information under any exemptions under the Acts will take priority over this Cookies and Privacy Statement to the extent of any inconsistency.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information for the purpose of analysis with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your privacy, like ours, is taken very seriously so we ensure that only the information that is required to run your or our account is stored. This will then only be used to inform you of your account information or in relation to items we have previously supplied.
In essence, we hold all personal data securely and we will only share data with our third party carriers to deliver the product and services to our customer, against the order placed by you. We have received updated privacy policies from our carriers and service providers to ensure that they too comply with the new legislation. We do not use personal data for any other purpose other than to fulfil our contract with you and we will only retain the information as long is legally required. We have made all our staff aware of the legislation and the need to protect personal data and all our systems are password protected so that no unauthorised personnel can access personal data.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org
Daneswell Business Park
So to comply under GDPR, if you are happy with the information we hold, you need not do anything.
Last Updated: Monday 25st May 2018